Quality Charter

Quality shopping with Paul A. Langlois Jewellery

Paul A. Langlois Ltd. Jewellery assures you of the best quality jewellery and therefore, offers good service and guarantees on any purchase.

Our commitment

Prepare your order the next day and send it out on that same day to make sure the carrier will deliver your merchandise 48 to 72 hours after your purchase, as long as the merchandise is in stock. It is also possible for the customer to specify a delivery date. All orders are prepared in the morning and shipped in the afternoon (unless noted otherwise). They are then forwarded to the delivery department the same evening, to be delivered the following day (depending on your place of residence). The time elapsed between your order and the delivery at your residence, is of 48 to 72 hours for orders delivered in Quebec. Anniversary, celebration, thank you gift: do not hesitate to contact us by phone or by e-mail. We can prepare a special order in the same day even if it is to be delivered the following day. Contact us by email or by phone See Terms of delivery (Terms and conditions) Responding to your requests by phone or email within 24 hours Paul A. Langlois Ltd. Jewelry is at your disposal Monday to Wednesday from 9:30 am to 5:00 pm, Thursdays and Fridays from 9:30 am to 9:00 pm and Saturday from 9:30 am to 4:30 pm. (see schedule). You can contact us by phone at (418) 683-3145 or toll free at 1-800-683-7672. Do not hesitate to contact by email or by phone, and we will respond within 24 hours (business hours only). Provide you with a quick and clear answer in response to you request is to assure you of our proximity and consideration for any problem with an order or delivery. Contact us by email or by phone

Offer you the best delivery service

All of our orders are meticulously prepared by our team with a special packaging adapted to the circumstances (if mentioned). If one or more articles were to be broken during transportation by our provider, you shall contact us as soon as possible. We will therefore proceed to a second delivery or reimburse you partially or in full. If ever no one is present to claim the parcel at the address indicated, the carrier will leave a notice in the mailbox to let you know where you may recuperate the parcel. See Terms of delivery (Terms and Conditions)

Experience quality shopping on the Internet

Since customer service is our principal priority, Paul A. Langlois Ltd. Jewelry is committed to fully satisfy all customers. Order problems may occur but we work it out to the best possible solution. We are available at any time to inform you, guide you and to satisfy you with our best service. Please do not hesitate to contact us. Contact us by e-mail or by phone